contracts
Cleaning Services Contract: Template and Key Clauses (2026)
A cleaning services contract is the agreement between a cleaner or cleaning company and a client, whether a household or a business, for regular or one-off cleaning. It sets out exactly what is cleaned and how often, how access to the property works, who supplies equipment and products, and who is responsible if something is damaged. Cleaning involves access to someone's home or premises and their belongings, so a clear contract protects both the cleaner's payment and the client's property. Below is a template you can copy, followed by a walk-through. This is general information, not legal advice. Rules on consumer rights, worker status, insurance and liability vary by country and state, so confirm the local position for a business contract. ## A cleaning services contract template you can copy ``` CLEANING SERVICES AGREEMENT Date: [date] Cleaner / Company: [name, trading name, contact] Client: [name, contact] Property: [address and areas covered] 1. SERVICES AND SCHEDULE The Cleaner will clean [areas and tasks, e.g. kitchen, bathrooms, floors, dusting] on a [one-off / weekly / fortnightly] basis, on [day and time], taking about [duration]. A task checklist is attached as Schedule A. Extra tasks (e.g. oven, windows, carpets) are charged separately. 2. ACCESS The Client will provide access by [key / code / being present]. If the Cleaner cannot get in through no fault of their own, the visit is [charged / rescheduled]. 3. FEES AND PAYMENT Fee: [amount] per visit, or [amount] per month, due [in advance / within number days of invoice]. Payment by [method]. Late payment is charged at [rate]. 4. EQUIPMENT AND PRODUCTS [The Cleaner supplies all equipment and products] OR [The Client provides equipment and products]. State clearly. Any specific product needs or allergies the Client has: [list]. 5. CANCELLATION Either party may cancel a single visit with [number] hours notice; shorter notice is charged [in full / part]. The ongoing agreement may be ended with [number] days written notice. 6. DAMAGE AND BREAKAGES The Cleaner will take reasonable care. The Cleaner reports any breakage promptly and [repairs / replaces / claims on insurance] for damage caused by the Cleaner's negligence. The Client secures or removes fragile or high-value items. 7. KEYS AND SECURITY Any key held by the Cleaner is kept securely, used only for the cleaning, and returned when the agreement ends. 8. LIABILITY AND INSURANCE The Cleaner carries [public liability insurance of amount]. The Cleaner's total liability is limited to [the insurance cover / the fees paid], except for liability that cannot be excluded by law. 9. STATUS The Cleaner is an independent contractor (or employer of its own staff), responsible for their own taxes, insurance and any workers. 10. GOVERNING LAW This agreement is governed by the law of [place]. SIGNED Cleaner: ____________ Date ______ Client: ____________ Date ______
Frequently asked questions
- What should a cleaning services contract include as scope?
- Attach a task checklist that lists exactly what is cleaned and how often, room by room, and separate the regular tasks from extras such as ovens, inside windows and carpets that take more time and cost more. Most cleaning complaints come from a mismatch between what the client expected and what was done, and a written checklist both sides agree to prevents that.
- Does a cleaner need public liability insurance?
- It is close to essential. A cleaner works in other people's homes or premises around their possessions, so the risk of accidental damage or injury is real. Carry public liability insurance, state it in the contract, and limit your total liability to the insurance cover or the fees paid, while accepting that the law will not let you exclude liability for everything, such as injury caused by negligence.
- What happens if the cleaner cannot get into the property?
- Write an access clause that says how the cleaner gets in, by key, code or the client being present, and what happens on a wasted visit. A visit the cleaner cannot complete through no fault of their own is normally still charged, because the time was reserved and the trip was made. If the cleaner holds a key, include a clause on keeping it secure and returning it.
- Who is responsible if something is broken during cleaning?
- Tie responsibility to negligence rather than any accident. The cleaner promises reasonable care, reports any breakage promptly, and repairs, replaces or claims on insurance for damage caused by their negligence. Ask the client to secure or remove fragile and high-value items. This keeps the risk fair and is why public liability insurance sits behind the clause.
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